Quality policy

Only companies with the highest Quality levels can compete successfully in nowadays environment. Quality is a competitive advantage on which to build a promising future.

GBhood is the secret recipe that drives GBfoods success and binds the community together. It’s the way of being and living our values, the way of Celebrating local flavours. In GBhood recipe book, Authenticity, Proximity, Ownership, and Joy are the key ingredients.

Aligned with GBfoods values, GBfoods’ Quality and Food Safety has been defined, based on the following principles:

  • To become a trustworthy company for our stakeholders, by meeting the safety and quality expectations of our customers and consumers, providing safe and authentic products meeting statutory, regulatory and customer requirements with regards to quality and food safety of products and processes.
  • To be considered as a referent in Food Safety and Quality by implementing best practices and innovative tools to manage both already known and emerging food hazards.
  • To keep always in mind our vocation of being a multilocal company by adapting the local and quality requirements of each country where we operate. Be aware and understand the context in the communities where we are present and implement flexible processes that can be adapted to the different scenarios and quality challenges arising on each market where we sell our products,
  • To deliver to GBfoods a Competitive Quality (optimal quality/price ratio) as an inescapable commitment that we strive to meet in front of our consumers, customers, employees, suppliers and shareholders, assuring the company’s sense and guaranteeing autonomous decision making.
  • To provide the necessary resources for promoting continuous improvement, endorsing the creation and communication of a quality and food safety culture and the development of the necessary competences.

In order to assure that the above-mentioned Guiding Principles are fulfilled, the Quality and Food Safety Policy is deployed in a Corporate Quality System, as defined in the Integrated Handbook for Quality and Environment Management and based on the following assumptions:

  • Consumer and costumer oriented
Seeking to become a trustful company oriented to fulfil our customers’ requirements through the knowledge of their needs and demands, adapting to each market peculiarities, delivering superior daily products to our consumers while ensuring their safety.
  • Human resources focus
Quality is a target and a task shared by all members of the Organization. It requires everyone’s awareness for quality and a continuous and proper training, supported on the commitment and leadership of the Management to enhance the alignment of peoples with Quality Policy and Targets. This will be done by promoting people’s talent and performance excellence, to become a pioneer company in Quality and Food Safety innovative management. In the same way, aligned with the company values, the Management highly values GBfoods employees’ integrity and is committed to promote the ethical and responsible attitudes at all organizational levels.
  • Management standards based on action, by means of:
Implementing the tools to anticipate and manage the issues, foreseeing potential challenges and risks and taking preventive measures as appropriate. Assuring that focus is set on process control and product safety (HACCP) and continuous improvement, including objectives setting, results measurement, internal and external customers’ feedback gathering and effective communication channels in order to facilitate people empowerment as a means of assuring an effective and quick decision-making process. Improvement opportunities through continuous monitoring of costs, especially non-quality costs, and to ensuring an effective resource assignment.
  • Relationships with Stakeholders
Assuring strict compliance with the legislation and regulations that apply to our activity and offering full collaboration to the public administration. Sharing our Quality and Food Safety Policy and involving, as far as possible, in our quality system to our suppliers, co-packers, logistic operators and distribution partners. To monitor through a high level global networking our markets in order to improve our competences. Assuring to GBfoods shareholders the continuity of business and the autonomy in decision-making, through quality standards that considers business profitability as a basic requirement.

This policy applies to all GBfoods products, operations and activities

PO-CO.001 (November 2022)